Call Us On: 0844 412 5801
Oakland House, 21 Hope Carr Road
Leigh, WN7 3ET, United Kingdom

Outsourced Managed IT Support

Welcome to Mark Andrew Smith Limited United Kingdom. We specialise in outsourced managed IT support. We have offices in Leigh near Manchester close to the motorway networks allowing us to cover all of the North West of England, although the majority of the IT support work we now carry out is via remote control on a fixed monthly rate. We actively monitor equipment, and work with you closely to forward plan maintenance to ensure your business gets the most from it's IT investment. We have a firm belief that our IT function should integrate and support your business to where ever you may be heading.

Experience

We have a small and focused team of highly trained IT staff in which to look after and manage all of your IT needs on a monthly basis. Our service structure is that a call for assistance may come via email, phone or our online support system. This will be initially investigated via remote control by a member of staff on the help desk. If it is a simple problem, as most cases are, then the case is dealt with then and there. If not, then it it escalated to a more senior member of staff as either a PC support engineer to your premises, or a server infrastructure engineer to investigate and resolve.

Helping Hand

Integration

We integrate closely with your users in your business and offer regular IT planning meetings to ensure that the IT function is supporting your business. If you are looking to expand your business, then we will meet with you regularly to ensure that we as your IT department supports your new business plan and that any new development is implemented smoothly.

Come And Visit Us

Why not visit our offices in Leigh and discuss your IT requirements over a coffee and an informal chat. We would love to show you around, meet the team, and you can see first hand what we do, and how we do it. We are sure that you will not go away disappointed.

Call us on 0844 412 5801 to discuss your needs further or arrange a visit.....